Loan pre-qualification and repayment follow-up agents
An agent that answers rate and eligibility questions from your own program sheets, pre-qualifies borrowers, walks them through document checklists, and follows up on repayments and renewals on schedule.
Program-sheet knowledge base
Upload rate sheets, program guidelines, and eligibility matrices. The agent answers with your real terms and the disclaimers you require.
Borrower pre-qualification
The agent collects income, purpose, amount, and timeline the way your intake form would — conversationally, in five languages — and hands officers a structured file.
Document checklist guidance
Per-program checklists drive the conversation - the agent tells each borrower exactly what's missing and nudges until the file is complete.
Repayment and renewal follow-ups
Scheduled reminders for payment dates, maturing terms, and re-qualification — sent through the channel the borrower actually reads.
Where it fits
Lending is a follow-up business. The borrower who asked about bridge loans on Tuesday needs a nudge on Friday, a checklist next week, and a renewal conversation in eleven months. The agent runs that entire cadence — starting from the first anonymous website question.
Day to day
- "What's your rate for a 3-month bridge loan?" at 11pm → answered from your rate sheet, lead qualified, officer briefed by morning.
- An applicant stalls on documents → the agent follows up with the exact missing items, in the applicant's language, until the file is complete.
- A term approaches maturity → the agent opens the renewal conversation and books the call.
What stays in your control
Credit decisions stay with your team. The agent never promises approval — it qualifies, explains programs from your documents, and keeps files moving. Conversations are logged, and per-space isolation keeps every borrower's data separate.