Loan pre-qualification and repayment follow-up agents
An agent that answers rate and eligibility questions from your own program sheets, pre-qualifies borrowers, walks them through document checklists, and follows up on repayments and renewals on schedule.
Program-sheet knowledge base
Upload rate sheets, program guidelines, and eligibility matrices. The agent answers with your real terms and the disclaimers you require.
Borrower pre-qualification
The agent collects income, purpose, amount, and timeline the way your intake form would — conversationally, in seven languages — and hands officers a structured file.
Document checklist guidance
Per-program checklists drive the conversation — the agent tells each borrower exactly what's missing and nudges until the file is complete.
Repayment and renewal follow-ups
Scheduled reminders for payment dates, maturing terms, and re-qualification — sent through the channel the borrower actually reads.
Where it fits
Lending is a follow-up business. The borrower who asked about bridge loans on Tuesday needs a nudge on Friday, a checklist next week, and a renewal conversation in eleven months. The agent runs that entire cadence — starting from the first anonymous website question.
Day to day
- "What's your rate for a 3-month bridge loan?" at 11pm → answered from your rate sheet, lead qualified, officer briefed by morning.
- An applicant stalls on documents → the agent follows up with the exact missing items, in the applicant's language, until the file is complete.
- A term approaches maturity → the agent opens the renewal conversation and books the call.
What this looks like
A bridge lender with two loan officers. A property investor asks about rates for a three-month bridge loan at 11pm. The agent answers from the rate sheet, with the disclaimers the firm requires, then collects the amount, the purpose, the exit plan, and the timeline the way the intake form would. By the time an officer starts work the file is structured and the borrower has already been told which documents to gather. Nobody had to promise a callback.
An equipment finance broker. An applicant goes quiet three days into document collection, with two items still missing from the program checklist. The agent follows up in the applicant's own language, naming the exact documents rather than sending a generic reminder, and keeps nudging until the file is complete. The officer sees a finished file, not a half-answered email thread. Eleven months later the same borrower gets a renewal conversation on the same channel.
What stays in your control
Credit decisions stay with your team. The agent never promises approval — it qualifies, explains programs from your documents, and keeps files moving. Conversations are logged, and per-space isolation keeps every borrower's data separate.